Neck pain since more than 10 days.

Hello, my son is 5 years old. He is having neck pain since more than 10 days now. He is pointing it exactly at the center of his neck, it's exactly between his hairline ends and the bone which we can feel by hand. The pain is not acute but he is unconsciously moving head in circles or to left or to right while playing for at least 2-3 times in a minute. We consulted wit a pediatrician, the doctor asked to give him hot pack and apply move but it did not help. We then consulted with orthopedic, doctor suggested to apply hot pack and gave Dolentia Relax Gel. But it's also not helping at all. We started Ibugesic plus syrup 5ml thrice a day but he is not feeling any better with that too. However recently he has started rubbing his eyes and his eyes are becoming watery, I don't know whom should I be consulting? Could this be related to eyes. He is also having cavities in his lower teeths. Dentist suggested route cannal but we are holding off due the pandemic. there is no pain in his teeth